At p799, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a p799 player in the Philippines.
Your Data Rights
This Privacy Policy ("Policy") is issued by p799 ("p799," "we," "us," or "our"), the operator of the online casino platform at p799.org ("Platform"). It describes how p799 collects, uses, stores, shares, and protects personal data relating to individuals who visit, register on, or otherwise interact with the Platform ("you" or "Player").
This Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC") of the Philippines. Where applicable, this Policy also reflects the requirements of PAGCOR's data governance guidelines for licensed online gaming operators.
This Policy should be read together with p799's Terms & Conditions, which govern your use of the Platform as a whole.
p799 collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:
When you create a p799 account, we collect information including your full legal name, date of birth, nationality, residential address (including city — e.g., Manila, Cebu, Davao, Quezon City, Makati), email address, and mobile phone number. This information is required to verify your identity and confirm that you meet the 21+ age requirement.
To comply with our regulatory obligations under PAGCOR and the Anti-Money Laundering Act (AMLA), we may collect copies of government-issued identification documents (such as a Philippine passport, SSS ID, PhilSys National ID, driver's license, or PRC ID), proof of address, and proof of payment method ownership. These documents are processed solely for identity verification and fraud prevention purposes.
We collect records of all deposits, withdrawals, bets, wins, and losses associated with your p799 account. We also collect payment method details necessary to process transactions — for example, your GCash-registered mobile number or bank account details for bank transfer withdrawals. We do not store full debit card numbers; card data is tokenized by our payment processor.
We automatically collect technical data when you access the Platform, including your IP address, device type, operating system, browser type and version, session duration, pages visited, game history, and clickstream data. This data helps us maintain Platform security, improve user experience, and detect fraudulent or abusive activity.
When you contact p799's customer support team — whether via live chat, email, or any other channel — we retain records of those communications, including the content of messages and any attachments, for quality assurance, dispute resolution, and regulatory compliance purposes.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Name, date of birth, address, email, mobile | Account creation, age verification, KYC |
| KYC Documents | Government ID, proof of address | Regulatory compliance, fraud prevention |
| Financial Data | Transaction history, payment method details | Payment processing, AML compliance |
| Usage Data | IP address, device info, game history | Security, platform improvement |
| Communications | Support chat logs, emails | Dispute resolution, quality assurance |
p799 uses the personal data we collect for the following purposes:
p799 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or where you have given explicit consent.
Under the Data Privacy Act of 2012, p799 processes your personal data on the following legal bases:
p799 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
We engage trusted third-party service providers to assist in operating the Platform, including payment processors (for GCash, PayMaya, and bank transfer transactions), identity verification providers, cloud hosting providers, customer support software vendors, and analytics providers. These providers are contractually bound to process your data only on p799's instructions and in accordance with applicable data protection law.
We may disclose your personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), or other competent Philippine government authorities where required by law, court order, or regulatory directive.
In the event of a merger, acquisition, restructuring, or sale of all or part of p799's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and ensure that your data continues to be protected in accordance with this Policy.
p799 uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use the Platform.
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform, including your ability to log in or access certain features.
p799 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods required by law:
Upon expiry of the applicable retention period, p799 will securely delete or anonymize your personal data in accordance with its data disposal procedures.
p799 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
While p799 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, p799 will notify the National Privacy Commission and affected players in accordance with the timelines prescribed by the Data Privacy Act and NPC Circular No. 16-03.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by p799:
The p799 Platform is strictly intended for individuals who are 21 years of age or older. p799 does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from an individual under 21, we will immediately close the associated account, delete the data, and — where applicable — return any deposits in accordance with our Terms & Conditions.
If you are a parent or guardian and believe that a minor has registered on the p799 Platform, please contact our support team immediately at [email protected] so that we can take prompt action.
p799 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.
Where changes are material, p799 will notify registered players via email or an in-platform notification prior to the changes taking effect. Your continued use of the Platform after the effective date of any amendment constitutes your acknowledgment of the revised Policy. We encourage you to review this page periodically to stay informed about how p799 protects your personal data.
p799 has appointed a Data Protection Officer ("DPO") responsible for overseeing compliance with the Data Privacy Act and this Policy. If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, please contact our DPO:
p799 Data Protection Officer
Email:
We aim to respond to all data privacy inquiries within 15 business days. For general support queries, please contact .
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.
Six commitments we make to every player on the Platform.
Every connection to p799 is secured with industry-standard SSL/TLS encryption. Your login credentials, payment details, and personal data are protected in transit at all times.
p799 processes all personal data in full compliance with Republic Act No. 10173 — the Philippine Data Privacy Act of 2012 — and the guidelines of the National Privacy Commission.
p799 will never sell, rent, or trade your personal data to third-party marketers or data brokers. Your information is used only to operate and improve the Platform for you.
Our appointed DPO oversees all data privacy matters and is your direct point of contact for exercising your rights under the Data Privacy Act. We respond within 15 business days.
When your data is no longer needed and retention periods have expired, p799 securely deletes or anonymizes it using certified data disposal procedures — no lingering data trails.
Access, correct, export, or request deletion of your personal data at any time. Manage marketing preferences and cookie settings directly from your p799 account dashboard.
Your data is safe with us. Join hundreds of thousands of Filipino players who trust p799 for fair games, fast GCash payouts, and a platform that respects their privacy.
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